Speaking

I speak about my work as a guest lecturer and conference panel contributor.

Cha Cha Club Skills Share - March 2025

Have you ever wanted to gather scaled-up internal feedback about your systems and services but had dismal response rates to your survey? Yup, I think everyone’s been there! In Boosting Cross-Functional Research Partners’ Survey Response Rates, I share tips for boosting response rates and how early investment in research partnerships can build lasting relationships and drive future success.

Cha Cha Club is a members-only association for full-time Research Operations professionals.

Intro to UX Research, Instructor - March 2024

“All Things Qualitative Research Participants”

Presentation Agenda

• Participant selection

• Panel size

• Panel composition: demographics, psychographics, accessibility, and participant diversity

• Ethics

Slide Deck

Article covering the workshop

Learners Contributor - 2023 & 2024

Link to all JoeyJ vids

Favorite Topics

• How do you maintain relationships with senior leaders? (2.5mins)

• How to scale yourself as a researcher for more impact without necessarily taking on more work? (2.5mins)

• How have you changed the way you work with Product Managers? (2mins)

• How do you measure quality and productivity of your research team? (2mins)

• How many hours do you spend on research preparation? (2.5mins)

dscout Panel “Levers of Flexibility” - October 17, 2023

YouTube link to virtual replay

Invited as contributor to panel of UX Research leaders, where I shared Operations-focused learnings about how to remain flexible in research.

TL;DR - My advice centred on preventing getting stuck in “triage loops.” 3 Takeaways from panel: 1) differentiate between research insights and business recommendations; 2) own impact with product managers; 3) clearly communicate value of research with “We wouldn’t know [ x ] without the findings from this study.”

re+ops Community Call “Where Does Research Live in Your Organization” - October 19, 2022

re+ops is the leading global community for Research Operations professionals. They provide resources, write articles, and host speaking events like this peer session Community Call.

Vimeo link

The panel for this Community Call responded to this question: “Where does research live in your organization and what are the benefits and pain points of that?”

TL;DR - My process begins with determining the acceptable risks upfront (front-loading and managing expectations!) to allow for triage of the most urgent issues.

Key Learnings:

1. Research Democratization (self-serve research for stakeholders)

• practices set up across org
• responsibility to non-UXR researchers & their work

2. Research Ethics

• encouraging safer and more reliable practices
• adapting to future situations

3. Challenges of Conducting Research

• what to keep
• what to remove
• triggering good habits